ORDERING, SHIPPING & RETURNS

FREE SHIPPING IN USA

We provide trackable FREE SHIPPING on all USA orders.

 

INTERNATIONAL SHIPPING

We ship worldwide using trackable DHL or USPS Priority International Mail. You are responsible for the Shipping Charges and any duties or fees associated with receiving the artwork in your country.

ORDERING

All orders are made to order. Once an order is received, Marcelo will start your artwork right away.

The Studio at Fernando Bengoechea will contact you via email if there are any issues with your order.

 

TIMELINE

For Museum Quality Archival Prints, they usually ship within 5 working days.

For Woven Photographs, the process is a lot more complicated and time consuming. Woven pieces, depending on the size ordered, ship within three weeks. We will do our best to update you on the progress.

* If you need your order in a rush, please let us know via email. We will let you know if possible to accommodate. A Rush Fee may be applicable.

  

RETURN POLICY

All orders are made to order, therefore they are FINAL. 

NO RETURNS OR EXCHANGES. Sorry.